Marshall Home Offers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, or opt in to receive communications from us, including SMS and phone calls.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Phone number
Email address
Property or inquiry details
Information is collected when you submit a form, request information, or opt in to receive communications from us.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide requested services
Communicate with you via phone, email, or SMS (if you have opted in)
Send appointment reminders, follow-ups, service updates, or offers
Improve our services and customer experience
3. Mobile Information & SMS Privacy (A2P Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services—such as customer service platforms, CRM systems, or messaging providers—is permitted solely for operational purposes.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
This includes, but is not limited to:
Phone numbers collected for SMS communication
SMS opt-in consent records
Messaging interaction data
4. SMS Messaging Consent
If you opt in to receive SMS messages from Marshall Home Offers:
You agree to receive recurring text messages related to your inquiry or services
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
5. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
Service providers and subcontractors who assist in operating our website, CRM, or communications systems
Legal authorities if required by law
All service providers are contractually obligated to protect your data and use it only for authorized purposes.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
7. Your Rights & Choices
You may:
Request access, correction, or deletion of your personal information
Withdraw consent for SMS communications at any time
Contact us with privacy-related questions or concerns